Mercantil Commerce Bank was established in 1979 and has its head office in Coral Gables in Florida. It is a private banking organization that offers both personal and business model of banking.
The bank has made it possible for its client to easily access and manage their accounts at any time and from anywhere in the world through the recently introduced online banking services. All bank’s services can be accessed through this mode of banking.
You can get access to this service by following the guide below that will help you to enroll, log in, and change your user ID if needed.
Table of Contents
How to Login

For clients who have already registered for this banking service, these steps will help you log in:
Step 1: Visit the bank’s website through the link https://www.mercantilcb.com/.
Step 2: Click the ‘Personal Online Banking’ icon on the homepage’s left-hand side menu.
Step 3: Enter your username.
Step 4: Enter your password.
The dashboard of your account will be displayed to you if your credentials are valid.
Forgotten Log ID

In case you can’t remember your User ID you get a fresh one:
Step 1: Go to the bank’s website and click the ‘Personal Online Banking’ icon.
Step 2: Press the ‘Forgot your User ID?’ tab just under the sign in field.
Step 3: Enter your birth date, account type and identification type to proceed.
You will be sent a fresh password through your mail.
How to Enroll

For clients who hold accounts with the bank but are yet to register for online banking, this guide is for you:
Step 1: Go to the bank’s website and click the ‘Personal Online Banking’ icon.
Step 2: Click the ‘Not enrolled yet?? Enroll Today’ button below the sign-in panel.
Step 3: Enter information in the provided fields such as your birth date, account type and identification type to proceed
Your details will be checked and validated before you get the chance to finish setting up the profile to your account.
Manage Mercantile Commerce Bank Online Account
- Money transfer.
- Statement of account.
- View and see checks.
- Checks’ reorder.
- Bills payment.
Mercantil Commerce Bank Customer Support and Other Information
Address | Mercantil Bank N.A. P.O. Box 226555 Miami, FL 33222-6555 |
Wiki | N/A |
Phone Number | 1-888-629-0810 |
Report Lost/Stolen Card | 1-888-629-0810 |
Customer Support Email | https://www.mercantilbank.com/contact-us/ |
Website | www.mercantilcb.com |
Mobile Apps | iOS App Android App |
Social Media: | YouTube |
Mercantil Commerce Bank Hours of Operations
Monday | 7:00 – 20:00 |
Tuesday | 7:00 – 20:00 |
Wednesday | 7:00 – 20:00 |
Thursday | 7:00 – 20:00 |
Friday | 7:00 – 20:00 |
Saturday | 8:00 – 17:00 |
Sunday | N/A |
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